Automated Records, Attendance & Task Completion
Complimenting the Quality Assurance structure of the Company is a strong automated service environment for record tracking and compliance. All data is maintained in an automated environment and supported by the Company's Business Continuity Plan. All HIPAA compliant record maintenance is assured for all aspects of:
- Personnel Record Compliance and Maintenance
- Client Record maintenance
- Client Scheduling
- Payroll / Billing
- Personnel and Client Record Auditing
Automated Time and Attendance
The Company pioneered the effective use of automated telephone technology that permits the Company to track and record the home care worker's attendance based on the telephone number the aide is calling from. The home care worker dials a 1-800 number and clocks in using a Personal Identification Number at the start of the scheduled visit and then again at the end of the visit. In addition, the tasks performed by the home care worker are recorded at the end of the visit and stored in the Company's database and later utilized for payroll and billing generation, thereby eliminating the need for paper duty sheet.